(2021). 流程管理标准指南: Standard guides for process management. 清华大学出版社.
Chicago Style (17th ed.) Citation流程管理标准指南: Standard Guides for Process Management. 清华大学出版社, 2021.
MLA citiranje流程管理标准指南: Standard Guides for Process Management. 清华大学出版社, 2021.
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