(2021). 流程管理标准指南: Standard guides for process management. 清华大学出版社.
Dyfyniad Arddull Chicago流程管理标准指南: Standard Guides for Process Management. 清华大学出版社, 2021.
Dyfyniad MLA流程管理标准指南: Standard Guides for Process Management. 清华大学出版社, 2021.
Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.